Terms & Conditions

Last Updated: November 2025

1. Acceptance of Terms

Welcome to Blink Grocery, operated by LOGI PLANET FINTECH (SAAS) PVT LTD. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Use of Service

2.1 Eligibility

You must be at least 18 years old to use our services. By using our website, you represent and warrant that you meet this age requirement.

2.2 Account Registration

To place orders, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

2.3 Prohibited Uses

You agree not to:

  • Use our services for any illegal purpose
  • Attempt to interfere with or disrupt our services
  • Use automated systems to access our website without permission
  • Impersonate any person or entity
  • Violate any applicable laws or regulations

3. Orders and Pricing

3.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

3.2 Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. However, changes will not affect orders already placed.

3.3 Payment

Payment must be made at the time of order placement through our authorized payment gateways. We accept various payment methods as displayed during checkout.

4. Delivery

4.1 Delivery Areas

We deliver to select pincodes across India. Delivery availability and estimated delivery times will be shown during checkout.

4.2 Delivery Charges

Delivery charges vary based on order value and location. Free delivery may be available on orders above a specified amount.

4.3 Delivery Timeline

We strive to deliver within the estimated timeframe, but delays may occur due to unforeseen circumstances. We are not liable for delays beyond our reasonable control.

5. Returns and Refunds

Please refer to our Shipping & Returns Policy for detailed information about returns, refunds, and exchanges.

6. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free. If a product you receive is not as described, please contact us within 24 hours of delivery.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of LOGI PLANET FINTECH (SAAS) PVT LTD or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, LOGI PLANET FINTECH (SAAS) PVT LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

9. Indemnification

You agree to indemnify and hold harmless LOGI PLANET FINTECH (SAAS) PVT LTD, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Gandhinagar, Gujarat.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

12. Contact Information

For questions about these Terms & Conditions, please contact us:

LOGI PLANET FINTECH (SAAS) PVT LTD
702 block A New vavol
Gandhinagar, Gujarat, India
Pin: 382016

Phone: +91 9898666586
Email: info@blinkgrocery.in